Our return policy lasts 7 days after you receive the delivered item. If 7 days have gone by since you received your order, unfortunately, we can’t offer you a refund. Please use our contact form to discuss the return with us, and we will provide you details. 

When returning an item it must arrive with us in original condition that it arrived to you.

If your item is in any way faulty then please contact us immediately and we will make it right. This means that the item arrived ripped or damaged or is somehow completely the wrong product.  

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If a refund is required it will be processed, and a credit will automatically be applied to your original method of payment, this takes  up to 5 days.

NO RETURNS OR REFUNDS ON THE FOLLOWING:

Sale-Priced Items
Free Promotional Items
Custom Printed Items
Gift cards
Downloadable items

NO EXCHANGES

We currently cannot process exchanges, order carefully and if you have ANY questions about the product before you order, please ask us and we shall do our best to answer your questions. If the size seems not correct, please discuss with us and we can work something out by you returning and reordering once we have received the return.

RETURN SHIPPING

If you are returning an item due to requiring to order a different size or color,  you are required to pay the cost of the postage.

If your item is faulty we will happily pay the postage, and take care of you.

PLEASE FOLLOW THE DIRECTIONS IN EMAIL

When you start a return email conversation with us, we will respond with  Returns & Shipping information and Refund information.